Privacy Policy

Effective date: 1 December 2025

This Privacy Policy describes how the IOVPN Client application (“the App”, “we”, “our”) processes information when you use the application and related services.

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1. Overview

IOVPN Client provides a Virtual Private Network (VPN) service that allows users to access the Internet securely and privately by establishing an encrypted connection between the user’s device and a remote server.

Protecting user privacy is a core principle of IOVPN Client. The App is designed to operate with minimal data processing and without collecting or storing personal data.

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2. VPN Service Operation

The VPN functionality is implemented using:

• Android VpnService API on Android devices

• Apple Network Extension framework on iOS devices

The VPN service:

• encrypts network traffic

• routes traffic through a secure tunnel

• does not inspect, modify, log, or monetize user traffic

• does not inject advertisements or redirect traffic

The content of user network traffic is never stored, analyzed, or recorded.

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3. Data We Do Not Collect

IOVPN Client does not collect, store, or retain:

• browsing history

• DNS queries

• traffic content

• IP address logs

• timestamps of user activity

• device identifiers

• location data

The App does not track users across applications or services and does not create user profiles.

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4. Limited Technical Processing

To establish and maintain a VPN connection, the App may temporarily process minimal technical information in memory, such as:

• connection state

• protocol status

• error or diagnostic codes

This information:

• is required solely for the VPN connection to function

• is processed only in real time

• is not logged, stored, or linked to any user identity

This technical processing does not constitute personal data collection.

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5. Support and User Communications

If you voluntarily contact support (for example, via email or a support form), the App may receive information that you choose to provide, such as:

• email address

• message content

This information is used only to respond to your request and is not used for analytics, tracking, or marketing purposes.

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6. Third-Party Services

The IOVPN Client application:

• does not include advertising SDKs

• does not use analytics SDKs that track users

• does not share user data with third parties

If any third-party services are used outside the App (for example, on a website), they operate independently under their own privacy policies. VPN traffic handled by the App is not shared with such services.

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7. Cookies (Website Only)

If a related website is used, it may utilize cookies solely to:

• remember language preferences

• ensure correct display of content

Cookies are not used within the IOVPN Client application.

You may disable cookies in your browser settings; doing so may affect website functionality.

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8. Legal Compliance

IOVPN Client complies with applicable data protection and privacy laws, including:

• General Data Protection Regulation (GDPR)

• California Consumer Privacy Act (CCPA), where applicable

The App does not sell, rent, or share personal data.

If required by a valid and lawful request from a competent authority, information may be disclosed strictly in accordance with applicable law.

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9. Children’s Privacy

The App is not specifically directed at children and does not knowingly collect personal data from minors.

IOVPN Client does not knowingly collect personal data from minors. If such data is discovered, it will be removed promptly.

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10. User Rights

Depending on your jurisdiction, you may have the right to:

• request access to information you voluntarily provided

• request deletion of such information

• withdraw consent at any time

Requests can be made using the contact information below.

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11. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect legal or technical changes.

The updated version will be published with a revised effective date. Continued use of the App constitutes acceptance of the updated Privacy Policy.

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12. Contact Information

If you have questions about this Privacy Policy, you may contact:

Email: support@iovpn.net

Application: IOVPN Client